With TeamViewer, our support team can easily create a remote support session. In the event that the on-call person is assisting another customer, the answering service will contact the back-up support specialist. Emergency after hours calls are answered by an answering service (live person) who will patch your call to the on-call support specialist. After hours and on weekends, a direct emergency technical support phone line is available. During business hours (eastern time), technical support personnel are available by telephone any time. After-sales service and technical support is provided directly by Ross personnel. Our 24 Hour Hot Line service ensures you have access to technical expertise around the clock. In 2019 it was acquired by Canadian software company OpenText.It backs up documents, e-mails, music, photos, and settings. Our telephone number is: +1-88 (After Hours telephone number +1 80).Īlternatively, you can contact D3 LED support by Email: you can contact us by:Įmail: the local support specialist is not available, your call will be transferred automatically to our North America center.Īt Ross, we take pride in the quality of our products, but if problems occur, help is as close as the nearest telephone. is an American company that offers an online backup service, available to Windows and macOS users. Our D3 LED center is open Monday to Friday 7:00 a.m. Click 'Retry' to try again, or click 'Cancel and email your request to customer support. Our local support number is: 1300 007 677* Summary: When attempting to install Carbonite, the following popup appears: 'Alert: Carbonite has been unable to send your customer support request for the past 24 hours. Carbonite Support Knowledge Base You searched for ' phone number ' in Message: 'Phone Number is Temporarily Prevented from Being Registered' You are unable to register your phone number for two factor authentication and receive the error message 'Phone Number is Temporarily Prevented from Being Registered'. Our Australia/Sydney office is located in Alexandria, NSW. ![]() Our EMEA center is open Monday to Friday 8:30 a.m. Our telephone number is: +1-61 (Toll free within North America +1 83) To find a local dealer near you click here.Our North America center is open Monday to Friday 8:30 a.m. There are a number of dealers in the greater Portland area who can assist with questions, purchasing, and many do installations. While we love meeting our customers, we unfortunately are not set-up to help walk-in customers. Return Request - Need to return an item purchased direct from us? Order Tracking Request - Request tracking on an order placed on website, or through customer service. ![]() General Product Questions-Need instructions, replacement parts, or have questions on how a product works. ![]() Warranty S upport- Something not working quite right, or parts missing from a new product. Online Support: Answers to many common questions can be found here.To submit a question to our support staff click a link below.įit Questions - Need help with what will fit your vehicle, or having issues fitting your rack or accessory to your vehicle? Reach out to your specific support team below. Support Hours: Mon thru Thurs: 7am - 4pm PT and Fri: 7am - 11am PT to speak to a Consumer Service Representative. Rapidly resolve issues and maintain efficient IT operations with OpenText Customer Support. we offer the following ways to contact us:
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